Hello,
The previous solution did not work. However I have been told that TurboTax has files hidden or unreadable if they are transferred onto a jump drive like I have done. I am unable to access them on my new laptop via jumpdrive. I filed my 2016 return using a CD on a different computer since my new one does not have a CD Rom. Long story short the computer I filed on was damaged and discarded due to a water/sink accident along with the CD in the drive. How can I access my 2016 return? Can you help?
