I contacted Civista Bank and they said refund had been deposited and evidently not returned to them, yet my bank closed my account on 02/26/2019, Civista deposited funds on 02)26/2019, another says deposited in 02/27/2019. Yet STBPG says Deposited on 03/04/2019: STBPG is not contactable by phone, automated system asks you to select Operator, after a few moments call hangs up.HOW do i get a live representative at STBPG, to find out where is my refund!
