OK!!!! Seems there was/is maintenance going on in this section of the desktop, but we have a solution. Go into FORMS mode (top right corner) click on PERSONAL WKS and scroll down to Part VI. Check "Check if covered or exempt for prior year November and the same on the line under for December. I will add screenshots above in the original answer, I can't put them into comments. It will take me a couple of minutes. You need to do this for each member that did not have coverage in the household.
