If you have already filed your income tax returns through TurboTax and did not receive your discount, you need to speak directly with a TurboTax representative to discuss your billing inquiry.
There are a variety of ways to connect with a live agent. To determine the best method for your situation, please refer to the FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/replies/3300041
