I have called turbo tax with my support number for 4 times today.
The first time they called me back the phone line had a poor connection and the support member hung up.
I called again waiting another hour for support.
The support member called and a recording came on that said we will only call once. I am stating I am on the phone. Again they hang up.
I called again now waiting over another hour for a call back. The support staff calls back and after asking my question said she can not answer my question but will escalate my question to another support member. She states she will not disconnect me. Then a recording comes on that I will receive a call in 1 hour and 33 minutes.
It is now 2 hours and no phone call.
I call back again and am told I will have to wait for 1 hour and 42 minutes. Very disappointing support!!
