2016 Home and Biz; I have downloaded and when executing file I only get the following error: "failed to ensure dir exists: c:\users\markpa~1\Appdata\Local\Temp\ckz_TDHL".

2016 Home and Biz; I have downloaded and when executing file I only get the following error: "failed to ensure dir exists: c:\users\markpa~1\Appdata\Local\Temp\ckz_TDHL".  I have deleted the download from my folder and re-downloaded several times, and the error message returns each time, only with a different 4-letters within "ckz_####"