AnthonyJ
New Member

Get your taxes done using TurboTax

You are able to downgrade from your current TurboTax version as long as you have not already paid or attempted to submit/e-file/register your return.  If none of these situations pertain to you, you can complete the downgrade by following the instructions below.

Please keep in mind, in order to complete a downgrade you will be required to completely clear your information already entered and start all over.

  1. If you haven't already done so, sign in to your  TurboTax Online account and select the blue Take me to my return button.
  2. On the Welcome Back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
  3. Answer Yes in the pop-up to confirm.

Once this process is complete you will be asked to select your TurboTax version again.