This is a user to user forum.
You can probably get help from this forum by asking a specific question.
To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp
In the search line enter some
keywords or question without quotes. Use
the term “billing issues” in the question box, not "Refund" or it
will just give you the IRS phone number to check your refund status.
On the next page, skip the suggested topic
links and scroll down until you see CALL US. It should show the
wait times. Week days 8
AM - 5 PM Pacific time
