EricG1
New Member

Get your taxes done using TurboTax

Please contact our Product Support line and they can handle the return for you. The program itself generates the state return because it is told to, though this is commonly missed. It's not, unfortunately, common knowledge that some states don't require a state return.

  1. Start by signing in to your account (if you aren't already). Why do I need to sign in?
  2. Click Contact in the upper-right corner of your screen.
  3. Ask your question, and then:
    • Post it to our community of experts; or
    • Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).
Make sure to phrase your question as a "Billing Issue" and not a refund, as it will change how your call is processed.

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