Get your taxes done using TurboTax

Thank you! What I'm asking with the second part is, does a state require you to pay the $29.99 to file if you send it in by mail, or is that simply a TT fee? And if I am sending by mail, shouldn't I just do that fully by hand anyway and save the money? And if it is a fault of the TT system that prevents me from e-filing but I have already paid, can I get a refund for that payment?