Please contact TurboTax Support during business hours for realtime assistance in getting your second state.
Use the form at this link to be assigned a phone number. The number will not display when they are closed. This time of year they are open 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
When you fill out the form at the link below, when it asks you what product you are using, be sure to indicate "CD/download".
There's no need to fill out the form now, since it won't provide you an assigned phone number until they are open.
https://support.turbotax.intuit.com/contact
