jesuscr00
New Member

Get your taxes done using TurboTax

This is absolutely terrible customer experience!!!! the same thing just happened to me. TurboTax really needs to make this more obvious. Now i am going to have to go over the trouble of mailing documents (and figuring out what to mail, which is also NOT explained properly) just because TurbotTax did not warn me that this would happen if I entered the summary in any obvious way. You need to fix this, this absolutely is not an acceptable customer experience, I am paying lots of money to TurboTax to make my life easier, not harder!