Well at least I now know that I am not alone in this frustrating situation.
After researching the $37000 issue with the IRS and finding that it is very cut and dry on their website and should be allowed. I then spent almost 2 hours on the phone with a customer rep and her supervisor, then finally with a Turbotax CPA. Only after speaking with the CPA did I find that they had acknowledged the problem and it would be fixed. But he was not sure if it would be before the April 15th deadline.
Now that I have found this thread I at least know that tomorrow (April 12th) there should be a fix in Turbotax for this problem. Unfortunately if it is not there tomorrow then for the first time in almost 20 years I will be forced to paper file.
I know this much... I've used Turbotax since 2000 and have recommended it to many friends. But after experiencing this problem this year, Turbotax may not be my choice for filing my taxes in 2020. And if the supposed fix to be available tomorrow does not work then Turbotax will not be my choice for 2020.
