I spent an hour on the phone with an agent last week and went through the whole process that you did - the first person I spoke with verified the info from the IRS website and apologized for the trouble I was having trying to e-file. But, when she went to her supervisor, that person basically blew her off and said the issue had already been fixed (which it clearly had not!)
Seeing the number of posts relating to this problem, I suspect TurboTax is going to have a lot of long time customers who decide to go elsewhere next year. My issue is more with their attitude of ignoring people who tried to explain their error than with the error itself! I have lost confidence in their ability to accurately process my returns.
