"I am (name removed). I paid for my filing of income tax 2018. But didn't went thru. I want a refund. My Orde number: ###. amounting to 104.98.

There is a problem that I can not make an E-file or mail thru your website. So I will just do it myself.  I can easily get a 1040 form and filled it up myself and mail it.  So I was not able to your services.   So therefore I want a refund for my money. 

My name is >>>

Order number: (###)
Order date: Apr 04, 2019
Total charges: $104.98
Payment method: VISA *###