I need to amend my 2016 taxes but I can't open file until I buy deluxe, so I buy it and I can't get it still"

I am trying to amend my 2016 taxes because I didn't know I needed to file qualifying widow which would be beneficial in the future due to having a child together. but when I try and open it, it tells me to buy a deluxe version but I already did buy it originally now I just bought it again and it still isn't working or opening my file for me to use.  I did scan my copy though so can I use that and get a refund. Or can I open my file somehow?