He sounds shady. As xmasbaby0 said, paid preparers are not supposed to use TurboTax. And I don't understand how he could have deducted his fees from your refund using TurboTax. He almost certainly had to have done something that violates IRS regulations at a minimum, and is possibly outright illegal. I would definitely look for a new preparer. The following link on the IRS web site might help you find someone.
<a rel="nofollow" target="_blank" href="
https://www.irs.gov/tax-professionals/choosing-a-tax-professional">https://www.irs.gov/tax-professio...>
It's still worth trying to get the old preparer to prepare amended returns at no charge, because if you have someone else prepare amended returns you will have to pay them to do it.
