You may file a NY state tax return by mail.
The New York Department of Taxation and Finance removed the penalty so you may file a NY state tax return by mail (see page 35: https://www.tax.ny.gov/pdf/current_forms/it/it201i.pdf). Please review the following link for more information: Is there a penalty if I don't e-file my New York return?
To print and file your tax return(s) by mail in the TurboTax for Windows CD/Download software, please
review the following link and the link(s) embedded on the webpage(s)
for more information: How do I print and mail a return in the TurboTax for Windows CD/Download software?
See attached screenshot. You may Continue past the screen(s) regarding "Filing your New York return on paper is not recommended."
If those instructions are unhelpful, you should try selecting the Print Center icon in the upper right.
