I followed the instructions and deleted the files and reinstalled and emptied the trash again. I got the same error again so I rebooted and was able to successfully get turbo tax to open. However when I clicked on File/open recent and tried to pull in the file that I started a few weeks ago, I got the error message that said it shut down unexpectedly. Do you think my old file (that I was almost finished) is corrupt somehow? Do I need to start all over again? If so, should I just use the on-line version instead of loading it to my computer? I have never had this much trouble before. Thanks for you help.
