DawnC0
Intuit Alumni

Get your taxes done using TurboTax

Make sure you don't have any blank boxes (delete those line items if you do).  Box 14 entries have 3 parts and all 3 components need to be entered. 

  • The description from your W-2
  • The amount
  • Tax Category Code - if you do not have a code, be sure to select ''Other - code not on list'' from the drop-down menu.  Leaving this box blank is the most common reason for an error on Box 14.  

If it all looks correct, you should be able to continue on.  There is a difference between an error preventing you from e-filing and TurboTax asking you to review an entry.  If TurboTax is just asking you to review it, indicate that it is correct and continue through the screens.  If you are doing your final review before filing and you have an error that is preventing you from e-filing, comment with the exact error message if the above does not resolve your issue.