See the TurboTax FAQ below that will explain how to both access the discount and a possible solution if you are not receiving the discount.
https://ttlc.intuit.com/replies/4652791
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
