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Sorry - I fail to see the problem.  401(k) contributions are not in box 1.

You said above that box 3 agrees with your pay stub.   And box 12 plus box 1 equal box 3, so box 1 plus box 12 would also equal the pay stub.

If you think it is wrong then ask your employer for an explanation.   I can't see your pay stub or your W-2.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**