Get your taxes done using TurboTax

From the list of products you outlined above, it appears you were charged 169.99 for the Federal return in Live Self-Employed, 39.99 for State, and 59.99 for MAX Benefits.  That would total  269.97, with the remaining amount likely sales tax.

When paying those fees out of the Federal refund, there is an additional 39.99 service fee (44.99 for California filers).

You can discuss your fees with TurboTax Support, and tell them you didn't know you were using the Live add-on to Self-Employed.  I don't know what they will say.  Stress that you didn't use any of its features.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.


FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041


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