Get your taxes done using TurboTax

I thought this was a comment from some one that is a part of the community and said it currently does not function.  I did not hear that Intuit/Turbotax had no plans to support it in 2018.  I will need to file an extension anyway so better late than never.  It is disappointing to me that I purchased a product that I can not use.  Does anyone know if Intuit answers questions on this forum or if not how else can I contsct them to get this confirmed?