IRS said that they verified who I am, my photo ID, my Social, My Birth Certificate etc, Green Dots Auto System failed in identifying me, so IRS wants Turbo to send my refund back to them so they can reissue me a paper Check. Who do I talk to about this. Because Green Dot evidently has problems with the automated verification system. I hours uploading my photo ID because they kept saying take it when flat, which I did each time, or take it with a black background. I think I tried to upload 50 times or more and it kept saying do it over and over and over... Finally it took but obviously it doesn't know how to read cards.. So I called the IRS personally and they verified me and they said my refund is on the way. I told them about Green Dot closing my account, the IRS said that Green Dot NEEDS to return the refund to them so they at the IRS can send it to me..... Who is in charge on Turbo Tax? So I can talk let them know what the IRS said.......
