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Get your taxes done using TurboTax
I tried deleting the 3 files and it worked! Thanks for your help.
Before trying this, I called the support line twice and they couldn't give any useful advice. They tried having me uninstall and download the software, but that did nothing. Finally, they recommended I call the Illinois Dept of Rev which we know is bologna. They can't resolve TT problems.
I hope Intuit resolves this programming issue in their software because I have seen multiple cases of this (for multiple states). If this isn't publicly addressed, next year I'll be moving on to a different tax prep program.
Thanks again to all that chimed in!
Before trying this, I called the support line twice and they couldn't give any useful advice. They tried having me uninstall and download the software, but that did nothing. Finally, they recommended I call the Illinois Dept of Rev which we know is bologna. They can't resolve TT problems.
I hope Intuit resolves this programming issue in their software because I have seen multiple cases of this (for multiple states). If this isn't publicly addressed, next year I'll be moving on to a different tax prep program.
Thanks again to all that chimed in!
‎June 5, 2019
11:12 PM