Get your taxes done using TurboTax

Occasionally, the import process for the W-2 in TurboTax fails, possibly because the employer didn't create the data packet correctly.

If you have concerns about what is on the W-2, then do the following:

1. copy down the information in each box of the W-2 (unless you have a printed copy)

2. delete the W-2 in TurboTax (look for the trashcan on the right),

3. re-enter your W-2 by hand.

This should make the W-2 entries in TurboTax correct (or, at least, matching your W-2).

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