Try going back into your personal information and delete and then
reenter (even if it is correct). You may even want to try from a
different web browser (i.e. if you're using internet explorer try
firefox or chrome) If trying from a different browser, make sure to
completely log out and close out browser.
If you have double
checked all forms and personal information and everything is correct and
they continue to rejected it, your next option will be to mail it. Here
is a walk through on how to print and mail your return:
https://ttlc.intuit.com/replies/3401713
