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Get your taxes done using TurboTax
Hello rome_1234!
Thank you for using TurboTax!
To ensure that you are logging into to the correct account, please remember to check that the username and password you are using is the same as the one used when you filed your return.
Before following the steps below you will want to make sure you are logged out of all TurboTax windows including this one. It is best to copy the link and log out of this browser and the paste the link in a new window.
To verify if you have multiple accounts, please select the option that says "I don't know my email or User ID". This will prompt you to enter some personal information and let you know whether or not you have multiple accounts.
‎June 5, 2019
10:38 PM