You may want to confirm each individual detail of your W-2 is accurate, complete and matches the form you received perfectly. Here's how:
- Sign in (go here if you can't)
- Once you're on your Tax Timeline, select Continue working on/Take me to my return
- Click Federal Taxes across the top, then Wages & Income just under the topic name.
- Your income summary is displayed (you may have to scroll down and choose to skip to see all income for a full list)
- Select Start/Edit/Add to the right of Job (W-2)
- You can now +Add another W-2, Edit, and Delete(trash). Select Edit.
- Confirm every detail of your W-2 is accurate and complete, including your employer's name, address and Federal ID/EIN. Once confirmed, you can attempt to e-file once more (or if you encounter this message because of a state, start over the state return using these steps).
- If you still encounter this message, delete the W-2, then add it back the form's details manually.
If completing this process still doesn't resolve the issue, please reply to this post through a comment.
