Spent 4 nights waiting hours for callbacks, then to be cut off, then to be put back on the call back list; put on wait for a tax advisor 51 minutes to be cut off; had to find my own answers through trial and error because TT personnel couldn't help me - they were OK - the simple question had many bogus, misleading answers on "Search" turning it into an eternal cycle (the answer wasn't there); AND THEN, NO AUDIT RISK ASSESSMENT FEATURE AT THE END OF THIS BLIND WADING, HOPING I MADE THE RIGHT DECISIONS? Move over, Turbo Tax! Something tells me someone new is going to come to town to take up all the slack!
