If you file your return stipulating to pay for your turbotax product from your federal filing and the discount is not applied at the time of submission they are unable to offer you the credit you are due according to the 50% discount on federal email. Just spent at least 30 minutes on the phone trying to find a solution be it, the credit offered, an upgrade of product/service, as well as a credit for next year's filing and they rejected all ideas. They had no ideas to offer themselves; though did mention that many people were having problems with the email discount today. 3/25/2018
