I'm agreeing with you. I tried to fix mine and am still having the issue myself. I'm just a user, unpaid by TT trying to help out. Hoping TT can resolve. Possibly can you send a token file to TT which will remove all personal information so they can see multiple users with the same issue? Post the token number and I will let them know. To send token you go to top choose ONLINE and send file to agent. I won't have access but TT support team will and if you post the token I will let them know to look for it.
**I don't work for TT. Just trying to help. All the best.
***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question
**Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.
