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If your actual financial institution is BMOHarris, then AZV is the financial institution 'number'. Since Pershing NetXInvestor handles other financial institutions, if you have a different one, you will need to contact the institution to get that info. (On my paper statements, there is an Investor ID number in addition to my account number, and it starts with AZV, so if you find something similar on your statements you could try that first. The worst that can happen is the import fails (again) and then you can call your institution 🙂