Get your taxes done using TurboTax

Sometimes moving to another section of your return for at least 60 minutes will allow the application to refresh itself. This usually resolves the "snag" Issue. See TurbTax FAQ:  https://ttlc.intuit.com/replies/4881977

I see you have waited over 4 hours and seem to still get the same error message. If the above step does not work, I would suggest contacting customer care so they can troubleshoot with you. https://support.turbotax.intuit.com/contact/