Did you order your CD from TurboTax directly? If so, see instructions below as to how to proceed.
https://ttlc.intuit.com/replies/4259363
And if, by chance, you are a TurboTax Advantage member, you can update your preferences by reviewing and changing your account info. See this:
https://ttlc.intuit.com/replies/3301324
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
