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Get your taxes done using TurboTax
In my case, Morgan Stanley Wealth management account, my password was apparently too complicated. I temporarily changed my account password to a simpler 4-letter, 4-number password and then tried to import the information again through turbo tax. It worked! After all the information was downloaded, I changed my password on Morgan Stanley to a more complicated set of symbols,letters and numbers. I suspect that I’ll have the same problem next year.
June 4, 2019
11:38 PM