You'll need to contact our Product Support line. If you log into your TurboTax online account and press the Contact button in the upper right hand corner, it will generate a question box. Phrase your question stating that you need a download pushed to you and the agent who contacts you will be able to send you a download. They'll ask you to provide the verification key from the cd you purchased, and then they'll push you a download of the product you purchased.
