You do not have to add MAX benefits to file your return in TurboTax. If you are having
trouble with the TurboTax Online website, try to refresh your browser
or you can try to use a different browser such as Chrome or Firefox
You can download
Firefox here: https://www.mozilla.org/en-US/firefox/new/
You can download
Chrome here: https://www.google.com/chrome/browser/desktop/index.html
If you are still
having trouble you can try to clear your cookies and cache
https://ttlc.intuit.com/replies/3302272
