I bought a 2016 CD, and it came with one free state. I filed on paper. Now, in January 2017, after hard drive crash, I've installed TurboTax from the CD, but it will not open my return from last year. Dialog box says my return contains state forms, so I must download them --- $45. This is insane... I cannot even open my federal return unless I pay? I didn't pay when I did my taxes last year ... the one free state return downloaded with no problem. Why not now?
