Get your taxes done using TurboTax

Ok. What exactly does paying for premium do then ? Because I thought it would help if I had issues with my taxes . But it seems you guys aren't and are gunna tell me to figure it out and wait 12 weeks . Doesn't seem worth it payed to have my taxes done through you , payed for premium . And got a rejection letter from IRS  23 days letter and you guys cant do any thing but tell me to print form and mail in .... exactly like the letter said .    I have to mail and hope my return isn't effected ? Hope they receive it because they don't confirm . Hope it goes through this time ? After paying all this money to you guys allI you can tell me to do is mail it in and hope for the best .  ??  

Not very helpful .  First time in 5 yrs I've asked turbo task for assistance and this is it.  Will just pay some one else less now that I see I'm paying for "hope" and not actually  getting any thing for my money except record keeping .   Waste of money and now possibly another 3 months .