The state of Hawaii began a new process in 2017 that now requires a 12 digit business ID number. The ID's were supposed to be mailed to you last year. If you did not get the mailer, you can contact taxpayer services in the link below.
You can also look up the new one here https://hitax.hawaii.gov/_/ Just enter the old ID you have, Taxpayer name as listed on the license,
and DBA name as listed on the license, then click search.
http://tax.hawaii.gov/geninfo/a2_b2_9tsm2/
http://tax.hawaii.gov/contact/
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