toreno63
New Member

Cannot complete efile process

Hello all,

I cannot seem to complete the efile process. When I try to transmit my returns (Fed and GA) I'm taken to a screen that says another check of my returns is needed and they need some additional information.  I hit "continue" and the next screen tells me the city (mine's Atlanta) and my street address should not be entered on the Georgia Information Worksheet for efiling.  So, I delete the info and continue.  Then when trying to efile again, am returned to the same screen telling me I need to put the information back.  I'm in this endless loop I cannot seem to get out of.  And it's especially frustrating because this document is merely a worksheet that I do not believe gets filed anyway.  I've already paid to efile and prefer to do so.  Anyone else have this problem?  I've gone through the entire process again and have entered everything I've been asked to.  Any help would be appreciated.  Thanks!