Have you been working at the special retailmenot offer's portal website, or did you prepare the return in the regular website? You need to use the affiliate's special offer website.
See the screen image below. Before signing in at the special page, however, do this:
- Log out of TurboTax.
- Empty your browser Internet cache and delete any Intuit-related cookies.
- Close the browser and reopen it.
- Then go to retailmenot to the TurboTax offer and click the button.
- It should take you to the website in the image below.
- Use the button in the top right to Sign In.
- Is the discount now applied?
