CarolynLO
New Member

Get your taxes done using TurboTax

If you keep getting this error, and you know the zip code is correct, you may want to try and and delete your 1098-T and re-enter your information again manually (do not copy and paste it).  Do this by:

1. Open your return.

2. Go to My Account.

3. Go to Tools.

4. Select Delete a Form.

5.Click next to 1098-T form to delete.

Another option is the following:

If you copied and pasted numbers from your education-related 1098 documents, some of those numbers are hyperlinks. If you go back through the section and manually re-enter them that should eliminate your issues (do not try to fix if from the frame under the error message).

*IMPORTANT: Also do not put "0" (zero) if the box is blank.  Just leave the box blank.