If I decide I don't like using turbo tax, but I did receive customer support including talking to an accountant, will I be charged even if I don't submit through them?

Anonymous · ‎June 4, 2019

Question pretty much says it all. I selected the max version and I'm not happy with the help I received and I want to make sure that I am not going to be charged 102$ for not filling out my taxes with turbo tax even though I did receive one instance of support

fanfare · ‎June 4, 2019

If you didn't put any fees on a charge card, you can walk away now.

Rondrab · ‎June 4, 2019

Does that include checking account withdrawal?

mesquitebean · ‎June 4, 2019

@Rondrab
If you provided a debit card, it sounds like you already paid. You'd need to talk to Customer Support to evaluate your situation. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days a week.

FAQ: What is the TurboTax phone number?
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mesquitebean · ‎June 4, 2019

TurboTax is "Start for Free." There are no fees until/unless you actually choose to file or print.

If I decide I don't like using turbo tax, but I did receive customer support including talking to an accountant, will I be charged even if I don't submit through them?

Get your taxes done using TurboTax

Get your taxes done using TurboTax

Get your taxes done using TurboTax

Get your taxes done using TurboTax