To
resolve this issue if you are in TurboTax Online, clear your cookies and your cache on your computer, then
close your browser and reopen. When you log back in to your TurboTax Online
account you should not have any further issue with your return.
If you are using TurboTax CD/Download version please see the following TurboTax FAQ for trouble-shooting tips:
https://ttlc.intuit.com/replies/3300294
If you are using the CD version and are having issues after uninstalling, restarting your computer, and reinstalling the software, you can contact the seller of your CD to see if you can exchange it. To contact TurboTax about this issue, please see the following TurboTax FAQ:
https://ttlc.intuit.com/replies/3300041
