Yes, please see the following suggestion, posted by TurboTaxAnthony:
https://ttlc.intuit.com/replies/6508369
If that suggestion still does not resolve your issue, you may want to consider importing your W-2 information with a snapshot photo using the TurboTax Mobile app. For more information, please see the following TurboTax FAQ, "How do I import or enter my W-2?"
