You should continue to try to get a copy of the W-2 from
your employer.
If you cannot get a copy of your W-2, then you may be able
to file your return using a “substitute W-2” but you will not be able to
electronically file your return.
Please take a look at the TurboTax articles below for additional
information and advice.
https://ttlc.intuit.com/replies/5451995
https://ttlc.intuit.com/replies/3301808
