accounts1
New Member

Get your taxes done using TurboTax

"I bought the wrong one."  Yes I noticed a ton of differences, which I do not like, but assumed the company had done a remake, as so many others have.  I am aware that there has always been an online version and a downloadable version, but the online was for simple returns and was FREE.  When I paid $114, I did not expect to run into this kind of a nightmare.  And I don't know if any of you work with Intuit, but I am getting this attitude that I am a dummy.  I am not.  I am a bit frazzled by this, on top of the normal tax angst.  You keep giving me the help line, but they are closed.  I really needed to get this done tonight, and there is nobody available who can make this right.  If you are a volunteer and not tied to Intuit, apologies for the rant -- but this is insane.